We ship worldwide. Our domestic (Canada) shipping rate differs from our international shipping rate.
Domestic Shipping Policy
Shipment processing times
All Orders are processed and shipped within 1 – 2 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your Order, we will contact you via email or telephone.
It can take additional time if we do not have items in our stock. The production time can take up to 2 days.
Shipping rates & delivery estimates
Since we’re based in Airdrie, we offer free delivery within the city. For our neighbors in Calgary, we charge $7 for delivery.
We charge a 15.00 $CAD flat delivery fee for all domestic shipping to Canada.
Delivery estimates vary depending on the shipping provider. Usually it takes up to 5 days.
International Shipping Policy
We charge a 12.00 $CAD flat delivery fee for all shipping to the United States of America (U.S. and U.S. Territories).
Delivery estimates vary depending on the shipping provider. Usually it takes up to 8 days.
We charge a 13.50 $CAD flat delivery fee for international shipping.
Delivery estimates vary per shipping location and carrier. Usually it takes up to 10 days.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has processed and shipped containing your tracking number(s).
Customs, Duties and Taxes
Eagle3Dprints is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
Eagle3Dprints is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us.